Returns and Exchanges
Thank you for considering You Design We Create. We understand you have many choices when it comes to jewelry, and we truly appreciate your trust in us. Each piece we create is crafted with care, precision, and a commitment to your satisfaction.
Custom and Final Sale Items
Unless otherwise stated, all jewelry items on our website are considered Custom, Personalized, and/or Sold-As-Is. As such, they are Final Sale and not eligible for return or exchange.
Exceptions for Manufacturer Defects
Returns or exchanges are only accepted in the rare case of a manufacturer’s defect. Please note:
- General wear and tear is not considered a defect.
- Any issue determined to be caused by misuse, neglect, or mishandling is not eligible for return or exchange.
No Refund Policy
We do not offer refunds on Final Sale items. No exceptions.
We strive to be as accurate as possible in our product descriptions, and we encourage customers to reach out with any questions prior to placing an order. Your satisfaction is our priority, and we're here to assist you throughout the process.